IKEA’s new Buy Back scheme lets you sell your old furniture back to the store

The days of haggling on Gumtree or Facebook Marketplace could soon be a thing of the past, as Ikea just launched a new Buy Back service that allows you to sell your old furniture back to the store directly.

Ikea buy back scheme

In a development designed to enhance the sustainability of the Ikea shopping process, the new system allows customers to complete an online form to assess the approximate value of their items – a figure which will then be confirmed by a staff member when the pieces are brought back to the store.

The only slight catch is that you won’t be paid in cash – payment comes in the form of an Ikea refund card, but if you’re anything like us, there’s always something new on your wishlist from the Swedish retailer’s collections anyway. Plus, the voucher doesn’t have an expiry date to encourage shoppers to only make purchases when they really need something.

Ikea buy back scheme

As for what becomes of the furniture that does make it through? They’ll either be resold in stores in the Bargain Corner, or if they’re not in a sellable condition, recycled.

‘Sustainability is the defining issue of our time and Ikea is committed to being part of the solution to promote sustainable consumption and combat climate change,’ says Peter Jelkeby, Ikea’s country retail manager and chief sustainability officer.

‘With the launch of Buy Back we are giving a second life to many more Ikea products and creating more easy and affordable solutions to help people live more sustainably. ‘It is an exciting step forward in our journey towards becoming a fully circular and climate positive business by 2030.’

Ikea chair covers

Depending on the condition of your furniture, you can expect to receive up to 50 per cent of the original value back – here’s the breakdown of how Ikea will judge this:

  • As new – no scratches: 50 per cent of the original price
  • Very good – minor scratches: 40 per cent of original price
  • Well-used – several scratches: 30 per cent of original price

Almost all Ikea furniture items are eligible to return, but there are some exceptions that you should be aware of:

Exceptions to the Ikea Buy Back returns service

The following items will not be eligible for returns:

  • Products that haven’t been assembled, or have been hacked or modified
  • Non-furniture items (e.g. from the Market Hall, electrical department etc)
  • Products that have been used outside
  • Any items containing glass
  • Kitchens (e.g. worktops, cabinets and fronts)
  • PAX Wardrobes
  • Baby products (e.g. cots, mattresses, dressing tables)
  • Textile, upholstered or leather products

The initiative was originally scheduled to launch in November but had to be postponed due to the second national lockdown. It’s now available in Ikea stores across England and will be introduced to more stores in due course.

To find out more and see how much you could potentially make on your unwanted items, head to ikea.com.