When Waitrose announced earlier this month that it was stopping its free newspaper perk for loyalty card holders, many shoppers were seriously disgruntled. Having already ceased its free coffee offer in stores as of March 2020, this news came as a big blow to Waitrose customers.
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I woke on Tuesday at 4am and could hardly breathe. I was sweating (and, post-menopausal that I am, I never sweat) and racked with worry. I grabbed my hair, put my head in my hands, and said out loud, ‘What am I doing? What was I thinking?’