While the shops may still be shut, the good people at John Lewis & Partners are determined to carry on providing the expert guidance so many shoppers lean on when it comes to big budget spending or styling solutions. Which is why they’ve launched a new free virtual service where you can call on some of John Lewis’ expert interiors and styling Partners to provide their advice and knowledge in a 1-2-1 environment – all via video call, of course.
While the British department store plan to launch a range of virtual services and experiences by the end of April, including inspirational talks and learning sessions, the first of the free services that you can start using today include virtual nursery, home design and personal styling advice sessions.
Whether you’ve got a newborn on the way and want to make sure you have everything you need before the arrival of your little one, looking to give your indoor space a facelift or are in desperate need of a decluttering session or revamp of your wardrobe, John Lewis has got you covered.
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We are excited to announce that today we are launching virtual appointments with our expert nursery, home and styling Partners. Our specialist Partners are on hand to help you through it all, whether you are welcoming a new addition to the family, need advice on interior solutions for your home or if you want a hand with decluttering your wardrobe. The appointments are free and are a chance for you to receive bespoke advice from our specialist Partners. To find out more about these new services and book a free, one-to-one appointment, click the link in our bio. ✨
This new venture comes under the brand’s latest initiative, the John Lewis ‘Partners Through It All‘ online hub. Book yourself a one hour virtual appointment with an expert Personal Stylist and you’ll receive advice on how to declutter and organise your wardrobe and drawers, how to style key staples and streamline your wardrobe as well as helping you rediscover treasured items and build new outfits around them.
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Meet Partner and personal stylist @jl_victoriat. A champion of seasonal prints, accessorising with sunnies and midi-skirt aficionado. Whether you could do with a helping hand in decluttering your wardrobe or would like advice on how to give your existing pieces a new lease of life, Victoria can help. You can now book a free virtual appointment with Victoria where she can give you one-to-one styling tips and advice via Instagram video. Just send @jl_victoriat a DM to book your appointment!
Booking a virtual home design session will provide you with personalised home inspiration and interiors advice from a Home Design Stylist – maybe you’re looking to make your WFH space more comfortable and flexible, create a sanctuary within your home or tackle a new interiors project. Afterwards you’ll receive a follow up email with a mood board, ideas and shopping list.
The virtual nursery advice service will provide reassurance to parents-to-be, answering questions and discussing the best products during a one hour video call, after which callers will receive a follow up email containing a personalised shopping list.
Peter Cross, Customer Experience Director for John Lewis and Waitrose said of the new venture: ‘In these unsettling times, we understand that life’s key milestones such as having a baby can’t be put on hold. Our customers depend on John Lewis to provide that guidance and support for them, every step of the way, which is why we have transformed our core services to make them available, free of charge, to customers in their homes.
‘Through the power of technology, these appointments have been carefully curated to reflect the needs of the nation during thisnational crisis. We have gathered our experts from across the country to offer appointments initially across nursery, home and styling, with future plans to extend our services across nutritional advice, wine tastings, tech support to name a few!
‘We are wholeheartedly committed to supporting the wellbeing of our customers, distance doesn’t matter, our virtual appointments hope to help them wherever they are.’